Business and Finance

Business and Finance

Many people go in to their own business or are promoted to a business leadership role without feeling confident about the skills they need for the role. Our qualifications, short courses and coaching will provide you with the skills and knowledge to maintain and grow your business.

Most of our qualifications are delivered online and can be undertaken anytime and anywhere through our Moodle Learning Management System. We can deliver all qualifications as in-house bespoke group training so contact us to discuss your requirements.
We offer industry relevant professional development training courses on a regular basis so check out our upcoming professional development courses.

Are you looking for group training or bespoke in-house training please have a look at our wide range of topics. Our training can be held at your premises or our Balcatta or Mandurah training facilities. Don’t see the topic you are after, please contact us to discuss your specific training requirements.

Sales and Marketing

Sales Growth | Marketing Essentials| Personal Branding | Marketing for business growth | Telesales | Business Development

Customer Service

Customer service strategies | Dealing with difficult people | Telephone skills – inbound and outbound

Resilience & Stress Management

Time management (Stress) | Mastering time | Productivity strategies (LEAN and Six Sigma Based) | Mindfulness


Microsoft Outlook | Microsoft Word | Microsoft Excel | Understanding Google Chrome

Upcoming Professional Development 

Marketing Workshop 

At this workshop you will discover the principles of marketing. We will provide you with practical tools and insights so you can become more effective in your marketing efforts. We will focus on the marketing fundamentals followed by a more practical approach so you will walk out of the workshop with an action plan or clear marketing goal for yourself and your organisation.

Feedback from previous workshops was overwhelmingly positive. “The best PD I have ever done. Annette was great in keeping me engaged and shared relevant marketing information. I didn’t wander once during the day”.

When: Thursday 1 March 2018
Where: 5/199 Balcatta Road, Balcatta
Time: 9am – 4pm 
Cost: $375 incl. GST


Personal Branding Workshop 

We all have a personal brand, but most people are not aware of this and do not manage it. Our interactive workshop is an introduction to personal branding and will assist you in developing a personal branding strategy and a clear vision of your goals and engagement through the brand called You.

When: Friday 2 March 2018
Where: 5/199 Balcatta Road, Balcatta
Time: 9am – 4pm
Cost: $375 incl. GST





DELIVERY METHODSE-Learning (online)

Our accredited courses can be undertaken online on any device at any time through our Moodle platform. Rest assured that you or your staff will be supported and guided by our experienced facilitators and trainers along the learning journey.

Blended Learning

Our courses can be undertaken through blended delivery which is a combination of online, self-paced learning and a face-to-face component.

Classroom/Group Training

For organisation’s that are looking for a more personalised approach, we offer group training for most of our training programs. Our highly customised group training can be delivered on-site or at our Balcatta or Mandurah training venue. Please contact us to discuss your training requirements.


We pride ourselves on offering flexible learning pathways and offer a learner the option to choose from a range of units to customise a qualification to best meet their personal and/or professional learning needs.

We also take the opportunity to customise these programs within regulation to meet any relevant organisational necessities, making our programs a more comprehensive and valid experience for the participants. This can include extra course content, workplace coaching and mentoring and other supportive initiatives to guarantee a memorable program that delivers.