Business and Finance

Business and Finance

Many people go in to their own business or are promoted to a business leadership role without feeling confident about the skills they need for the role. Our qualifications, short courses and coaching will provide you with the skills and knowledge to maintain and grow your business.

QUALIFICATION
 PROFESSIONAL DEVELOPMENT AND SOFT SKILLS COURSES
Our qualifications are delivered through a blended learning option with a face-to-face component or a self-paced online option.

We can deliver all qualifications as in-house bespoke group training and each course can be contextualised to meet your organisation's needs. Please contact us to discuss your specific training needs or to receive an obligation free quote.
We offer industry relevant professional development training courses on a wide range of topics. The courses are delivered regularly at either our Balcatta or Mandurah training premises.

Our training can be offered as bespoke group training and delivered on-site at your organisation. Please contact us to discuss your specific training needs or to receive an obligation free quote.

Sales and Marketing

MARKETING PRINCIPLES AND PRACTICE – 21 November 2018

PERSONAL BRANDING IDENTITY AND INFLUENCE – 4 December 2018

Other courses available are:

Sales Growth | Marketing Essentials| Successful Selling | Telesales | Business Development

Customer Service

KEEPING HAPPY CUSTOMERS – 26 November 2018

Other courses available are:

Customer service strategies | Dealing with difficult people | Telephone skills – inbound and outbound

Resilience & Stress Management

Courses available are:

Time management (Stress) | Mastering time | Productivity strategies (LEAN and Six Sigma Based) | Mindfulness

Computer

Courses available are:

Microsoft Outlook | Microsoft Word | Microsoft Excel | Understanding Google Chrome

 

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DELIVERY METHODSE-Learning (online)

Our accredited courses can be undertaken online on any device at any time through our Moodle platform. Rest assured that you or your staff will be supported and guided by our experienced facilitators and trainers along the learning journey.

Blended Learning

Our courses can be undertaken through blended delivery which is a combination of online, self-paced learning and a face-to-face component.

Classroom/Group Training

For organisation’s that are looking for a more personalised approach, we offer group training for most of our training programs. Our highly customised group training can be delivered on-site or at our Balcatta or Mandurah training venue. Please contact us to discuss your training requirements.

Customisation/Bespoke

We pride ourselves on offering flexible learning pathways and offer a learner the option to choose from a range of units to customise a qualification to best meet their personal and/or professional learning needs.

We also take the opportunity to customise these programs within regulation to meet any relevant organisational necessities, making our programs a more comprehensive and valid experience for the participants. This can include extra course content, workplace coaching and mentoring and other supportive initiatives to guarantee a memorable program that delivers.